General Duty Associate

1. What the Service Includes

Our General Duty Assistants (GDAs) provide critical non-clinical support in healthcare and hospitality facilities. They ensure smooth patient flow, hygiene maintenance, and efficient day-to-day assistance.

Scope of Work:

  • Patient care and transport
  • Ward cleaning and waste handling
  • Support to nurses and medical staff
  • Equipment sanitation and mobility assistance

2. Industries Served

  • Hospitals & Healthcare Facilities
  • Clinics & Diagnostic Centres
  • Hospitality & Guest Care Units

3. Staff Training & Compliance

  • Intensive pre-deployment training in patient care and ethics
  • Periodic refreshers in infection control and hospital safety
  • Training on empathy, communication, and professional conduct
  • Compliance with NABH and hospital protocols.

4. Quality Control Process

  • Daily supervision by nursing coordinators and floor managers
  • Quarterly skill assessments and client feedback audits
  • Record-keeping for service logs and duty compliance

5. Why Shine & Standard

  • India’s trusted healthcare support workforce provider
  • ISO and NABH-compliant service delivery
  • 24/7 staffing availability and rotation management
  • Empathetic, well-trained GDAs ensuring comfort and care